Good to know

What is included in the ADLER Ritten Lodge All-inclusive?
Our Lodge All-inclusive is included in every stay and accompanies you throughout the day with a complete culinary experience.
It comprises:

• breakfast, light lunch, afternoon snack and dinner
• all alcoholic and non-alcoholic beverages, excluding selected premium products

For a completely relaxing and carefree stay!

What should I know about the alpacas at ADLER Ritten?
Our alpacas are calm and gentle animals. With their peaceful nature, they bring a sense of lightness, relaxation and wellbeing. For many guests, they are a little gift for the soul.
To respect their sensitive nature and ensure their wellbeing, we kindly ask you to:

• not feed the animals;
• not enter the enclosure, as it is their protected retreat.

Thank you for your consideration and respectful interaction with these special animals, which contribute greatly to the unique atmosphere of our lodge.

How do I get to ADLER Ritten?
You can easily reach ADLER Ritten by car, train or plane via Bolzano Airport.
All information about how to reach us can be found here.

How do you cater for guests with special dietary requirements?
We are committed to ensuring that every guest enjoys a carefree dining experience.
Our culinary team is happy to prepare personalised menus for guests with allergies, intolerances or specific dietary preferences, combining safety, flavour and variety.

Is it possible to rent a car?
Through our partnership with AlpsGo!, you can make use of an electric car at special ADLER guest rates:
 €3.00/h + €0.28/km

When can I check in and out?

• Check-in: from 3:00 pm
• Check-out: until 11:00 am

Early check-in and late check-out are available upon request, subject to availability and at an additional charge.

Does ADLER Ritten offer bicycle rental?
During the warmer months, 25 e-bikes are available for our guests.
Advance reservation is not possible in order to ensure maximum flexibility for everyone.

Which local ingredients are used at ADLER Ritten?
The use of regional ingredients is an essential part of our culinary philosophy.
Alongside our daily menu, we offer a seasonal “From Farm to Table” menu highlighting local ingredients and carefully selected products sourced from farmers and small producers in the region.
Our cuisine is authentic and sustainable, with a clear focus on seasonality and ingredient quality.
Upon request, we also offer a selection of always-available dishes, including homemade pasta, grilled meat, grilled fish and simple, customisable options.

Are pets allowed?
To ensure that all guests feel comfortable and at ease, pets are not permitted at ADLER Ritten.
 Thank you for your understanding.

Which services are included in my stay?
Our included services are:

• unlimited access to the spa and relaxation areas
• access to the forest saunas
• guided hiking and e-bike tours
• e-bike rental
• Yoga, Pilates and sound bath sessions
• tastings and experiences within the lodge

Is ADLER Ritten suitable for children?
To ensure peace and relaxation for all guests, we welcome children from the age of 8.
For families with younger children, we recommend AKI Family Resort Plose, which is also part of the ADLER Group.

What are the meal times and what can I expect?
In our restaurant areas, reserved exclusively for in-house guests, the following meals are served:

• Breakfast – 7:30 am - 11:00 am
  A generous buffet featuring regional products, complemented by à la carte specialties such as freshly prepared egg dishes, fresh juices, warm pastries and baked treats.
• À la Carte Lunch (extra charge) – 1:00 pm - 2:00 pm
• Light Lunch – 1:00 pm - 4:00 pm
  Included in the all-inclusive arrangement are fresh salads, starters, a daily soup and warm daily special, regional cheeses and cured meats.
• Sweet Buffet – 1:30 pm - 5:00 pm
  Cakes, cream desserts, fresh fruit, traditional apple strudel
• Dinner – 7:00 pm - 8:30 pm
  Dinner at ADLER Ritten celebrates the joy of fine dining in a relaxed and elegant atmosphere.

Each evening, we serve a changing five-course menu that takes guests on a balanced, creative and deeply regional culinary journey.

Is ADLER Ritten a sustainable hotel?
We love and protect nature.
Since 2024, ADLER Ritten has been EarthCheck certified and complies with one of the world's leading standards for sustainable tourism management, recognised by the Global Sustainable Tourism Council (GSTC).
We warmly invite you to support our efforts. Even small everyday actions can make a difference:

• Bed linen is changed every 3 to 4 days. Additional changes are available upon request.
• Please hang up towels you wish to reuse and leave only those on the floor that you would like replaced.
• We provide fresh mountain spring water in reusable glass bottles.

Thank you for your support.

Does ADLER Ritten offer parking and charging stations for electric vehicles?
Yes. Guests can enjoy complimentary underground parking as well as charging stations for electric vehicles.
Charging is available at a rate of €0.50 per kWh.

Is smoking permitted?
For the comfort of all guests, smoking is not permitted in the lodge's indoor areas, including:

• guest rooms
• common areas
• Spa and Forest Spa.

This restriction also applies to e-cigarettes and IQOS devices.
Smoking is permitted only in the designated outdoor areas.

What are the benefits of the RittenCard?
The RittenCard is included in your stay and offers:

• free use of public transportation throughout South Tyrol
• access to the Ritten Railway and Ritten Cable Car
• one daily return journey on the Rittner Horn cable car
• admission to museums and participation in guided experiences

Is there a shuttle service?
Yes. As a guest you can make use of our complimentary shuttle service to and from the mountain station of the Ritten cable car.
The journey takes approximately 10 minutes.
Please let us know once you are ready to depart from Bolzano by cable car so we can arrange your transfer in time.

Is a laundry service available?
Yes, a paid in-house laundry service is available for your convenience.

Is the wine pairing included in the all-inclusive package?
Yes. To complement your culinary experience, we offer a wine-by-the-glass pairing featuring a carefully selected range of wines matched to each course of the menu.
Every wine is chosen to enhance the flavours of the respective dish, allowing you to discover South Tyrolean and international labels without committing to a full bottle.
We invite you to enjoy a balanced and elegant wine journey that perfectly accompanies the evening's cuisine. For guests who do not consume alcohol, a sophisticated non-alcoholic pairing is also available.

Can I choose my preferred room?
We are happy to take your preferences into account. However, we cannot guarantee a specific room location or room number.
We will always do our best to accommodate your wishes.

Is there a newspaper service?
Yes. We offer a selection of daily newspapers as well as complimentary access to our online library.
Your preferred newspaper can be ordered for delivery to your room until 9:00 am.

How many rooms and chalets does ADLER Ritten offer?
ADLER Ritten features 20 rooms, 20 chalets and 2 panoramic suites.

When and how often are the rooms cleaned?
Our housekeeping team performs daily room service between 9:00 am and 3:00 pm.
In addition, an evening turndown service is available upon request between 7:30 pm and 8:30 pm.
For additional privacy, please use the “Do Not Disturb” sign.
The evening service is provided upon request and at your preferred time.